FREQUENTLY ASKED QUESTIONS

YES. Just set up call forwarding to your newly-assigned CallTawk number. Please contact your service provider for more information.

YES. If you feel like the system isn’t working for you, you may choose to end the service anytime.

CallTawk has real, actual people on standby to pick up your calls. CallTawk knows the importance of the “human factor” in communication, and that makes the CallTawk experience special.

NO. All CallTawk numbers are registered in Dubai, therefore you will be provided with a Dubai dialing code (+971 4). This means that if you are based in other emirates, you can still avail of CallTawk, but your CallTawk number will begin with the Dubai dialing code.

CallTawk offers on-demand outbound calls with CallTawk PRO. Please contact your CallTawk relationship manager to find out more.

You have the option to set up your CallTawk number as your automatic call forwarding number. Please contact your service provider for more information.

NO. We answer all inbound calls all day, every day.

NO, but if you want to, you can use it as your main number. You may also use your CallTawk number in other ways.

The number of Questions and Answers in each package means the number of prepared responses you can forward to our CallTawk agents, for them to provide to your callers.

YES, we are proudly based in Dubai. We’ll gladly receive you at #608 – The Business Center, Bur Dubai.

CallTawk will attend to all calls at any time, every day. However, it is your option to set up call forwarding at particular times.

YES. We can transfer the call to any landline number. Just like your regular receptionist!

YES, it’s 100% FREE. You can try CallTawk for a limited time period.

NO. There are other payment options like bank transfer, cheque, or cash to be paid at our office. However, we also accept online payments to get you up and running in no time.